Union Bank offers a convenient and secure way for customers to manage their finances through its online banking platform. By enrolling on it, individuals can access a wide range of services and features that simplify money management and enhance financial control
Customers can manage their finances from anywhere, at any time. With features such as online bill pay, account monitoring, and fund transfers, users can easily stay on top of their financial responsibilities without the need to visit a physical branch. The platform is user-friendly and intuitive, making it easy for customers of all ages and technological skill levels to navigate and utilize its services effectively.
This article provides a comprehensive guide on how to enroll for Union Bank Online Banking, covering the setup process, understanding key features, ensuring security measures, effective financial management.
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Features of Union Bank Online Banking (UnionOnline) and Mobile App (UnionMobile)
UnionOnline (Online Banking)
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Account Management:
- View account balances and transaction history
- Download account statements
- Set up and manage standing orders
- Request cheque books
- Manage beneficiaries
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Fund Transfers:
- Transfer funds between your own Union Bank accounts
- Transfer funds to other Union Bank accounts
- Transfer funds to other banks in Nigeria (NIP transfers)
- International transfers
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Bill Payments:
- Pay utility bills (electricity, water, etc.)
- Pay cable TV subscriptions
- Pay other bills and invoices
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Card Management:
- View and manage your Union Bank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits
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Other Services:
- Apply for loans and credit cards
- Open fixed deposit accounts
- Purchase airtime and data
- Manage your investments
UnionMobile (Mobile App)
- All the features of UnionOnline, accessible on your mobile device
- Additional mobile-specific features:
- Biometric login (fingerprint or face ID)
- Cardless ATM withdrawals
- ATM and branch locator
- Quick account opening
- Personalized profiles
Benefits of using UnionOnline and UnionMobile:
- Convenience: Manage your finances 24/7 from anywhere with an internet connection.
- Security: Multi-factor authentication and other security measures protect your transactions.
- Real-time transactions: Most transactions are processed instantly.
- User-friendly interface: Both platforms are designed to be easy to navigate and use.
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How do I register for union bank internet banking
There are two main ways to register for Union Bank’s internet banking platform, UnionOnline:
1. Self-Registration Online
This is the most convenient method, as you can do it from the comfort of your home or office.
- Go to the Union Bank of Nigeria’s official website:
- Click on “INTERNET BANKING” on the top menu.
- You will find this option under the ‘UnionOnline’ section.
- Provide your Union Bank account number and click ‘continue’.
- An OTP (One-Time Password) will be sent to your registered mobile number. Enter this OTP.
- Choose a username and a strong password. Confirm your password.
- Review all the details and click ‘Submit’.
- You can now log in to UnionOnline using your newly created username and password.
2. Registration at a Branch
If you prefer in-person assistance or face any difficulties with the online method, you can visit a Union Bank branch.
- Locate your nearest Union Bank branch.
- Inform a customer service representative that you want to register for UnionOnline.
- You will be provided with an enrollment form. Fill it out accurately with your details.
- Submit the completed form along with any required identification documents (e.g., valid ID card, passport).
- The bank staff will process your request and provide you with your UnionOnline login credentials.
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Union bank mobile app
The Union Bank mobile app, known as UnionMobile, is a powerful tool that lets you take control of your banking needs right from your smartphone.
With UnionMobile, you can:
- Check balances, view transaction history, and download statements.
- Easily move money between your Union Bank accounts or to other banks.
- Pay utility bills, cable subscriptions, and other recurring expenses
- Top up your phone or purchase data bundles directly from the app.
- Withdraw cash from Union Bank ATMs without your debit card.
- And many more
How to register for union Bank mobile app
There are two primary ways to register for Union Bank’s mobile app, UnionMobile:
1. For Existing UnionOnline Users:
If you already have an account on Union Bank’s internet banking platform (UnionOnline), the process is simple:
Search for “UnionMobile” on your device’s app store (Google Play Store for Android or App Store for iOS) and download it
- Launch the UnionMobile app.
- Tap the “Log in” icon and enter your UnionOnline username and password.
- Follow the prompts to create a new transaction PIN.
- You are now registered and can start using UnionMobile.
2. For New Users/ Existing UnionMobile users without UnionOnline:
If you’re a new user or have an older version of UnionMobile without a UnionOnline account, follow these steps:
- Same as above, download the UnionMobile app from your app store.
- Open the app and tap on the “Get Started” icon.
- Input your Union Bank account number. An OTP (One-Time Password) will be sent to your registered mobile phone number.
- Enter the OTP you received
- Choose a username and password, and then create a new transaction PIN.
- Review the details and click ‘Submit’.
- Return to the home page and log in with your newly created username and password.
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How to login to Union Bank app?
To log in to the Union Bank app (UnionMobile), follow these steps:
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Locate the UnionMobile app on your smartphone’s home screen or app drawer and tap on it to open.
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Enter your login credentials:
- If you’re logging in for the first time, use the username and password you created during registration.
- If you’ve logged in before, you can use your saved credentials or biometric authentication (fingerprint or face ID) if you’ve set it up.
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Complete additional authentication:
- Depending on your security settings, you might be asked to enter a One-Time Password (OTP) sent to your registered mobile number or complete another form of authentication.
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Access your account: Once you’ve successfully logged in, you’ll be taken to the app’s home screen, where you can view your account balances, transaction history, and access various banking features.
How to check union bank account balance
There are several ways to check your Union Bank account balance:
1. Using Union Bank’s Mobile App (UnionMobile)
- If you haven’t already, download the UnionMobile app from your device’s app store (Google Play Store for Android or App Store for iOS).
- Open the app and log in using your username and password or biometric authentication.
- Your account balance(s) will typically be displayed on the app’s home screen or dashboard. You may need to select the specific account if you have multiple accounts linked.
2. Using Union Bank’s Online Banking (UnionOnline)
- Go to Union Bank’s official website and navigate to the online banking login page.
- Enter your username and password to access your account.
- Your account balance(s) should be visible on the account summary or dashboard page.
How to transfer money from union bank
Here’s a breakdown of how to transfer money using both Union Bank’s mobile app (UnionMobile) and online banking (UnionOnline):
UnionMobile (Mobile App)
- Open the UnionMobile app and log in using your credentials.
- Look for the “Transfers” or “Send Money” section on the app’s home screen or menu.
- Choose the type of transfer you want to make (e.g., within Union Bank, to other banks, or to mobile money).
- Provide the recipient’s account number, bank name (if transferring to another bank), and any other required information.
- Input the amount you want to transfer.
- Review the transfer details, including the recipient’s name and account number, to ensure accuracy.
- Depending on your security settings, you might need to enter a transaction PIN or One-Time Password (OTP) sent to your registered mobile number.
- Once authenticated, the transfer should be processed instantly or within a short time, depending on the transfer type. You’ll receive a confirmation message.
UnionOnline (Online Banking)
- Visit Union Bank’s website and log in to your UnionOnline account.
- Look for the “Transfers” or “Send Money” section on the online banking dashboard.
- Choose the type of transfer you want to make (similar to the mobile app).
- Provide the recipient’s account number, bank name, and other necessary details.
- Input the amount you wish to transfer.
- Review the transfer details carefully.
- You’ll likely need to enter a transaction password or use a hardware token for authentication.
- Once authenticated, the transfer should be processed. You’ll receive a confirmation message or email.
How to buy airtime from union bank
You can buy airtime from Union Bank using the following methods:
- UnionMobile App
- Log in: Open the UnionMobile app on your phone and log in using your credentials.
- Select Airtime Purchase: Look for the “Airtime” or “Buy Airtime” option, usually found on the home screen or within the “Payments” or “Services” section.
- Enter Details: Choose the network provider (MTN, Airtel, Glo, 9mobile), enter the phone number you want to recharge, and select the amount of airtime you want to buy.
- Confirm and Pay: Review the details and confirm the purchase. You may need to enter your transaction PIN or an OTP for authentication.
- Receive Airtime: The airtime should be credited to the specified phone number instantly. You’ll also receive a confirmation message.
- UnionOnline (Internet Banking)
- Log in: Visit the Union Bank website and log in to your UnionOnline account.
- Navigate to Airtime Purchase: Look for the “Airtime” or “Buy Airtime” option, typically found under “Payments” or “Services.”
- Enter Details: Select the network provider, enter the phone number, and choose the airtime amount.
- Confirm and Pay: Review the details and confirm the purchase. You might need to enter a transaction password or use a hardware token for authentication.
- Receive Airtime: The airtime will be credited to the phone number, and you’ll receive a confirmation message or email.
Read: How to transfer money from fidelity bank
Frequently Asked Questions (FAQs)
1. What is Union Bank’s online banking platform called?
Union Bank’s online banking platform is called UnionOnline.
2. What is the name of Union Bank’s mobile app?
The mobile app offered by Union Bank is called UnionMobile.
3. What are the requirements to enroll for UnionOnline and UnionMobile?
- You must have an active Union Bank account.
- Your mobile number must be registered with the bank.
- You need a device (computer, smartphone, or tablet) with internet access.
4. How can I enroll for UnionOnline?
There are two ways:
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Self-registration Online:
- Visit the Union Bank website.
- Click on “INTERNET BANKING” and then “Not Enrolled? Sign up now!”
- Input your account number and click continue.
- Enter the One-Time Password (OTP) received via SMS.
- Choose a username and password, confirm details and click submit.
- Login with your username and password.
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Registration at a Branch:
- Visit any Union Bank branch with a valid ID.
- Fill out the UnionOnline enrollment form and submit it to the bank staff.
- They will process your request and provide you with the necessary login credentials.
5. How can I enroll for UnionMobile?
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For New Users:
- Download the UnionMobile app from your device’s app store.
- Open the app and select “Register”.
- Provide your Union Bank account number, debit card number, and the phone number linked to your account.
- Create your login credentials (username and password).
- Follow the on-screen prompts to complete the registration.
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For Existing UnionOnline Users:
- Download the UnionMobile App.
- Click on the “Log in” icon
- Type in your UnionOnline username and password
- Follow prompts and generate a transaction PIN
6. Can I enroll for UnionMobile without enrolling for UnionOnline?
Yes, you can enroll for UnionMobile independently without first registering for UnionOnline.
7. Is there a fee to enroll for UnionOnline or UnionMobile?
No, enrollment for both UnionOnline and UnionMobile is free of charge.
8. What if I forget my UnionOnline or UnionMobile password?
You can use the “Forgot Password” option within the respective platform to reset your password.
9. Can I access both UnionOnline and UnionMobile with the same login credentials?
Yes, you can use the same username and password to access both platforms once you’ve enrolled for both.
10. What should I do if I encounter any difficulties during enrollment?
If you experience any problems during the enrollment process, you can contact Union Bank customer care for assistance.
