• What is 894#?

    The first bank 894# is USSD code for mobile banking, allowing you to perform transactions like buying airtime and data directly from your phone, without needing internet access.   

  • Who can use 894#?

  • Any First Bank account holder with a registered phone number linked to their account can use this service.

  • Do I need internet access to use 894#?

  • No, you don’t. It works through your mobile network’s USSD system.

  • Is there a charge for using 894#?

  • Generally, First Bank does not charge for using the *894# service itself, but your mobile network operator might have nominal charges for USSD transactions. It’s best to check with your provider.

  • What if I forget my 894# PIN?

  • You’ll need to reset your USSD PIN. You can usually do this by dialing *894*0# and following the prompts for PIN reset. You may need your debit card details.

  • Is it safe to use 894#?

  • Yes, it’s generally safe. Your transactions are secured by your 5-digit PIN. However, never share your PIN with anyone.   

  • How do I buy airtime for myself?

  • Dial *894*Amount# and follow the prompts.

  • How do I buy airtime for someone else?

  • Dial *894*Amount*PhoneNumber# and follow the prompts.

  • What is the maximum airtime I can buy?

  • The daily limit is usually N10,000, but it’s subject to change. Contact First Bank to confirm.

  • Which networks can I buy airtime for?

  • You can typically buy airtime for all major mobile networks in Nigeria.

Data Purchase Specific:

  • How do I buy data for myself?

  • Dial *894*2# and follow the prompts to select a data plan.

  • How do I buy data for someone else?

  • Dial *894*2*PhoneNumber# and follow the prompts to select a data plan.

  • What data plans are available?

  • The available data plans and their prices are determined by the mobile network operator. Dial *894*2# to see the current options.

  • Can I buy data for any network?

  • Yes, you should be able to purchase data for all major mobile networks in Nigeria, but it’s always best to confirm via *894*2# or with First Bank.

  • What if I don’t receive my data after purchase?

  • Contact your mobile network operator’s customer care. Have your transaction details handy. You can also contact First Bank for assistance.