How to register for sterling bank online bank

In today’s fast-paced digital age, online banking has become an essential tool for managing one’s finances. Sterling Bank’s Internet banking service offers customers a convenient and secure way to access their accounts anytime, anywhere. With just a few clicks, customers can view their account balances, transfer funds, pay bills, and even apply for loans or credit cards online.

By registering for Sterling Bank Internet Banking, users can access a range of services and features that enable them to monitor their accounts, make transfers, pay bills, and more, all from the comfort of their own home or on the go. This article provides a step-by-step guide on how to register for Sterling Bank Internet Banking, outlining the process, required documents,

Read: Steps to register for Standard Chartered Bank internet banking

What is Sterling Bank internet banking?

Sterling Bank internet banking is an online platform that allows you to manage your Sterling Bank accounts and perform various banking transactions from the convenience of your computer or mobile device.

Key Features & Services:

  • View account balances and transaction history
  • Transfer funds between your own accounts or to other accounts within Sterling Bank
  • Make payments to other banks in Nigeria
  • Pay bills and utilities
  • Manage your debit and credit cards
  • Apply for loans and track application status
  • Download account statements and transaction reports

Benefits:

  • 24/7 access to your accounts and banking services
  • Convenience of banking from anywhere with an internet connection
  • Time-saving as you avoid visiting a physical branch
  • Secure platform with multiple layers of protection

Platforms:

  • Sterling Bank offers internet banking access through:
    • Their website
    • The OneBank mobile app (for both personal and business banking)
      If you’re a Sterling Bank customer, internet banking is a great tool to efficiently manage your finances and save time.

 

How to register for Sterling Bank internet banking?

Sterling Bank Online:

  • Visit the Sterling Bank Online login page
  • Click on “New Enrollment.”
  • Read and agree to the Electronic Banking Agreement.
  • Provide the required information, including your account number, BVN, and registered mobile number.
  • Request and enter the One-Time-Password (OTP) sent to your mobile number.
  • Create your login credentials and security questions.

For Corporate Customers:

Sterling :

    • Visit the Sterling website.
    • Click on “Sign Up.”
    • Fill out the Corporate Internet Banking Registration Form.
    • Provide the necessary details, including your company information, account details, and authorized signatories.
    • Submit the form and wait for approval.

Important Notes:

  • Ensure that your mobile number is registered with the bank to receive OTPs.
  • For corporate customers, multiple user profiles can be created for different roles within the company.
  • If you encounter any difficulties during the registration process, you can contact Sterling Bank customer support for assistance.

What information do I need to provide during the registration process?

The information you need to provide during the Sterling Bank internet banking registration process varies slightly depending on whether you’re an individual or corporate customer.

For Individuals:

  • OneBank App Registration:

    • Bank Verification Number (BVN)
    • Full Name
    • Date of Birth
    • Phone Number (to receive OTP)
    • Email Address (optional)
  • Sterling Bank Online Registration:

    • Account Number
    • BVN
    • Registered Mobile Number (to receive OTP)
    • Desired Login Credentials (Username & Password)
    • Security Questions & Answers

For Corporate Customers:

  • Sterling Pro Registration:
    • Company Information (Name, Address, etc.)
    • Account Details (Account Number, Type, etc.)
    • Authorized Signatories Information (Name, Title, Contact Details)
    • User Profiles for Multiple Users (if applicable)
    • Token Type (Soft or Hard) for Each User

Is there a fee to register for Sterling Bank internet banking?

No, there is no fee to register for Sterling Bank internet banking. Both the OneBank app registration and the Sterling Bank Online registration for individuals are free of charge. Similarly, corporate customers can register for Sterling  without incurring any registration fees.

However, while registration itself is free, it’s important to be aware that certain transactions or services conducted through internet banking may carry associated fees. These could include fees for fund transfers, bill payments, or other specific banking activities. It’s always advisable to familiarize yourself with Sterling Bank’s fee schedule to understand any potential costs associated with using their internet banking services

Read: How to transfer money from fidelity bank

Can I access all of my accounts through Sterling Bank internet banking?

Yes, you should be able to access all of your eligible Sterling Bank accounts through their internet banking platforms.

For Individuals:

  • OneBank App: Once registered, you should see all your personal accounts linked to your BVN within the app. This includes savings accounts, current accounts, and potentially other products like fixed deposits or loans.
  • Sterling Bank Online: After successful enrollment, you’ll gain access to your various personal accounts through the online platform.

For Corporate Customers:

  • Upon approval of your registration and setup of user profiles, authorized users will be able to view and manage the corporate accounts they have access to based on their assigned roles and permissions.

Read: Steps to register for fidelity bank internet banking

How secure is Sterling Bank internet banking?

Sterling Bank implements various security measures to safeguard your internet banking experience:

Technical Safeguards:

  •  Sterling Bank employs firewalls and encryption protocols to protect their systems and your data from unauthorized access and breaches.
    • Multi-Factor Authentication: They use multi-factor authentication, often involving One-Time Passwords (OTPs) sent to your registered mobile number, to add an extra layer of security during login and transactions.
    • Fraud Monitoring: The bank’s systems actively monitor for suspicious activity and potential fraud, alerting you and taking action if necessary.
    • Secure Tokens: For corporate customers using Sterling Pro, they offer secure hard and mobile tokens for enhanced transaction authorization.
  • User-Centric Measures:

    • Password and Security Questions: You create strong passwords and security questions to protect your account access.
    • Session Timeouts: Automatic session timeouts help prevent unauthorized access if you forget to log out.
    • Security Tips and Education: Sterling Bank provides resources and guidance on safe online banking practices.

How to register for sterling bank mobile app

Here’s how to register for the Sterling Bank mobile app, OneBank:

  1. Download the App:

    • Go to the Google Play Store (for Android) or the App Store (for iOS)
    • Search for “Sterling OneBank” and download the app.
  • Open the App and Choose “Register”

    • Launch the app and select the “Register” option.
  • Provide Your BVN and Other Details

    • Enter your Bank Verification Number (BVN), full name, and date of birth.
    • An OTP (One-Time Password) will be sent to your BVN-registered email and phone numbe
  • Validate Your Information
  • Enter the OTP to validate your details.
  • After successful validation, you’ll need to create:
    • Your login credentials (username and password)
    • A transaction PIN for authorizing transactions

If you encounter any difficulties during the registration process, feel free to reach out to Sterling Bank customer support for assistance. They will be happy to guide you through the process

Read: Steps to register for Ecobank internet banking

Can I register for Sterling Bank Internet Banking if I’m a new customer?

Yes, you can register for Sterling Bank Internet Banking even if you’re a new customer. The OneBank app allows new customers to onboard directly through the app using their Bank Verification Number (BVN)

Here’s a breakdown of the process:

  1. Download the OneBank App: Download the app from Google Play Store or App Store.
  2. Open the app and choose “Register”
  3. Provide your BVN and other details: Enter your BVN, full name, and date of birth. An OTP will be sent to your BVN-registered email and phone number.
  4. Validate your information: Enter the OTP to validate your details
  5. Create your login credentials (username and password) and a transaction PIN for authorizing transactions.
  6. A Tier 1 account will be created automatically, allowing you to start transacting immediately up to a certain limit.Log in using the credentials you just created.
  7. Follow the prompts to create security questions for additional account protection.

Is there a fee for using Sterling Bank Internet Banking?

While registering for Sterling Bank Internet Banking is free, there might be fees associated with certain transactions or services you perform within the platform. Here’s a breakdown:

Generally Free:

  • Account balance inquiries
  • Viewing transaction history
  • Downloading e-statements
  • Internal transfers between your own Sterling Bank accounts
  • Airtime purchases through the OneBank app

Frequently Asked Questions (FAQs)

1. What is Sterling Bank’s online banking platform and mobile app called?

  • Sterling Bank’s online banking platform is called Sterling Bank Online.
  • Their mobile app is called OneBank.

2. What are the requirements to register for Sterling Bank Online?

  • You must have an active Sterling Bank account
  • Your mobile number and email address must be registered with the bank.
  • You need a device (computer, smartphone, or tablet) with internet access

3. How can I register for Sterling Bank Online?

  • If you already have a Sterling Bank account:

    1. Go to the Sterling Bank Online login page.
    2. Click on “New Enrollment”.
    3. Read and agree to the Electronic Banking Agreement
    4. Provide your account number, mobile number, and email address.
    5. Create your login credentials (username and password).
    6. An OTP (One-Time Password) will be sent to your registered mobile number and email. Enter the OTP to complete the enrollment

4. How can I register for the OneBank mobile app?

  • If you already have a Sterling Bank account:

    1. Download the OneBank app from your device’s app store (Google Play Store or App Store).
    2. Open the app and select “Register”.
    3. Provide your Sterling Bank account number and other required details.
    4. Create your login credentials.
    5. Follow the on-screen prompts to complete the registration.
  • If you don’t have a Sterling Bank account:

    1. Download the OneBank app
    2. Open the app and select “Register”.
    3. Choose the “Onboard with BVN” option
    4. Provide your BVN, name, and date of birth.  

5. Can I register for the OneBank mobile app without registering for Sterling Bank Online?

Yes, you can register for the OneBank mobile app independently, even without having an existing Sterling Bank account.

6. Is there a fee to register for Sterling Bank Online or OneBank?

No, enrollment for both Sterling Bank Online and OneBank is free of charge.

7. What if I forget my Sterling Bank Online or OneBank password?

You can use the “Forgot Password” option within the respective platform to reset your password.

8. Can I access both Sterling Bank Online and OneBank with the same login credentials?

Yes, you can use the same login credentials for both platforms.

9. What should I do if I encounter difficulties during enrollment?

If you experience any issues, you can contact Sterling Bank customer care for assistance through their helpline, email, or by visiting a branch.

10. Is it safe to use Sterling Bank Online and OneBank?

Yes, Sterling Bank employs robust security measures to protect your information and transactions on both platforms.

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