Transferring money is a common necessity in today’s fast-paced world, and Ecobank Nigeria offers a range of convenient and secure money transfer services to meet this need.
Whether you prefer online transactions, in-branch assistance, or mobile solutions, Ecobank provides various channels for transferring funds efficiently. This article provides an in-depth guide on how to send money from Ecobank Nigeria, from setting up your account to understanding transfer limits and fees, ensuring that your money reaches its destination smoothly and securely.
Read; Steps to transfer money from access bank
Features of Ecobank Money Transfer
-
Multiple Channels:
- Ecobank Mobile App: Enables convenient transfers on your smartphone.
- Internet Banking: Facilitates transfers from your computer.
- USSD Code (*326#): Allows transfers using basic mobile phone functionality.
- ATM Transfers: Initiate transfers at Ecobank ATMs.
- In-Branch Transfers: Visit any Ecobank branch for assistance with transfers.
- Rapidtransfer: Specialized service for quick and affordable transfers across 33 African countries where Ecobank operates.
-
Transfer Types:
- Ecobank to Ecobank: Instant transfers between Ecobank accounts within the same country or across different African countries.
- Domestic Transfers: Transfers to other banks within Nigeria (NIP transfers).
- International Transfers: Send money to accounts outside Africa using the SWIFT network.
- Mobile Money Transfers: Send money directly to mobile money wallets in select countries.
- Cash Pickup: Send money to be picked up in cash at an Ecobank branch or agent location.
Read: Steps to register for Zenith Bank internet banking and Mobile App
Benefits of Ecobank Money Transfer
- Transfer money anytime, anywhere, through various channels.
- Enjoy fast and efficient transfers, especially within the Ecobank network and with Rapidtransfer.
- Multi-factor authentication, encryption, and transaction monitoring ensure the safety of your funds.
- Choose from various transfer options based on your needs and preferences.
- Transfer money domestically and internationally, including across Africa.
- Leverage Ecobank’s extensive network for seamless cross-border transfers within Africa.
How to transfer Money from Ecobank
Ecobank offers multiple channels for transferring money, both domestically and internationally. Here’s a breakdown of the common methods:
1. Ecobank Mobile App:
This is the most convenient option for transfers on-the-go.
- Open the Ecobank Mobile App and log in using your credentials.
- Look for the “Send Money” section, typically prominently displayed.
- Select the appropriate option:
- Transfer to another Ecobank account (within the same country or across Africa).
- Transfer to other banks within Nigeria (NIP transfers).
- Send money to mobile money wallets in select countries.
- Send money to be picked up in cash at an Ecobank branch or agent location.
- Enter the recipient’s account number, bank name (if applicable), mobile money number (if applicable), or other required details.
- Input the transfer amount and any additional details like the purpose or a reference number.
- Review the details carefully and confirm the transfer. You may need to enter your transaction PIN or use biometric authentication to authorize the transaction.
2. Ecobank Online (Internet Banking):
Ideal for transfers from your computer or laptop.
- Visit the Ecobank website and log in to your Internet Banking account.
- Find the “Transfers” or “Send Money” section.
- Select the transfer type, enter recipient details, amount, and other required information.
- Use your hardware token or other security measures to confirm the transfer.
*3. USSD Code (326#):
Useful for quick transfers without needing internet access.
- *Dial 326# from your registered Ecobank mobile number.
- Select the option for transfers.
- Select the appropriate option based on your needs (Ecobank to Ecobank, other banks, etc.).
- Provide the recipient’s account number, bank code (if applicable), or mobile money number.
- Input the transfer amount.
- Review the details and enter your 4-digit PIN to authorize the transfer.
4. ATM Transfers:
- Visit an Ecobank ATM: Locate a nearby Ecobank ATM
- Insert your card and enter your PIN.
- Select “Transfers” from the menu.
- Follow the on-screen instructions to enter the recipient’s details and the transfer amount.
5. In-Branch Transfers:
- Visit any Ecobank branch.
- Fill out a transfer form with the recipient’s details and the transfer amount.
- Submit the form along with a valid ID.
- The bank staff will process your transfer.
Read: Steps to register for Wema Bank internet banking and Mobile App
How to buy airtime from ecobank
You have multiple convenient ways to purchase airtime directly from your Ecobank account:
*1. Using the USSD Code (326#):
This method is the quickest and easiest, especially if you don’t have internet access.
- For self-recharge: Dial *326*Amount# (e.g., 326500#)
- To recharge another number: Dial *326*Amount*Phone Number# (e.g., 32650008012345678#)
2. Ecobank Mobile App
- Open the Ecobank Mobile App and log in using your credentials
- Look for the “Airtime & Data” option, typically on the home screen or within the “Payments” or “Services” section.
- Choose the network provider (MTN, Airtel, Glo, 9mobile), enter the phone number, and select the amount.
- Review the details and confirm the purchase.
Read: Process to register for Unity bank internet banking and Mobile App
How to block ecobank account
There are several ways to block your Ecobank account in Nigeria:
-
Using the Ecobank Mobile App:
This is the most convenient way if you have the app installed and set up on your phone:
- Open the Ecobank Mobile App and log in using your credentials.
- Navigate to the “Card Management” or “My Cards” section within the app.
- Choose the specific card linked to the account you want to block.
- Look for an option like “Block Card” or “Report Lost/Stolen” and follow the prompts.
- In some cases, blocking your card might also automatically block the associated account. If not, you might find a separate option to block the account within the app.
-
Using USSD Code:
If you don’t have access to the app or internet, you can use this method:
- Dial *326*911# from your registered mobile number.
- Follow the prompts to block your account. You might need to provide some account details for verification.
-
Calling Customer Service:
You can directly call Ecobank’s customer service to block your account.
- Call the Ecobank customer support hotline. The number can be found on their website or on your bank statement.
- Explain your situation and request to block your account.
- Provide necessary verification details as requested by the representative.
-
Visiting a Branch:
If you prefer in-person assistance, you can visit any Ecobank branch.
- Inform a customer service representative that you need to block your account.
- Provide necessary identification and account details.
- They will block your account and guide you on the next steps, such as account reactivation or opening a new account if needed.
Read: Steps to register for UBA internet banking and Mobile App
Frequently Asked Questions on Ecobank Money Transfer
1. What are the different ways to transfer money with Ecobank?
You can transfer money through various channels with Ecobank:
- Ecobank Mobile App
- Internet Banking
- USSD code (*326#)
- ATM transfers
- In-branch transfers
- Rapidtransfer (for transfers within Africa)
- International transfers (via SWIFT)
2. Can I transfer money to other banks in Nigeria from Ecobank?
Yes, you can transfer money to other banks in Nigeria using the NIP (Nigeria Inter-Bank Settlement System) transfer option available on the Ecobank Mobile App, Internet Banking, and USSD code.
3. Can I send money to other African countries with Ecobank?
Yes, you can send money to 33 African countries where Ecobank operates using the Rapidtransfer service. This can be done through the Ecobank Mobile App, Internet Banking, or at a branch.
4. How long does it take for a transfer to reflect in the recipient’s account?
- Transfers within Ecobank are usually instant.
- Transfers to other banks in Nigeria (NIP transfers) typically take a few minutes to a few hours.
- Rapidtransfer within Africa is also near-instant.
- International transfers (outside Africa) may take a few business days, depending on the destination country and bank.
5. Are there any fees or charges for Ecobank money transfers?
Yes, fees may apply depending on the transfer type, amount, and destination.
- Transfers within Ecobank accounts are often free or have minimal charges.
- Transfers to other banks (NIP) and international transfers usually incur fees.
- Rapidtransfer has its own fee structure based on the destination country and amount.
- Check the Ecobank website or contact customer care for the latest fee information.
6. Can I schedule future or recurring transfers with Ecobank?
Yes, you can schedule future-dated or recurring transfers through the Ecobank Mobile App or Internet Banking.
7. How can I track the status of my transfer?
You can track the status of your transfer through the transaction history on the Ecobank Mobile App or Internet Banking. You may also receive SMS or email notifications regarding the transfer status.
8. What should I do if my transfer is delayed or unsuccessful?
If you encounter any issues with your transfer, contact Ecobank customer care immediately for assistance. Provide them with the transaction details and they will help you resolve the issue.
9. Can I cancel a transfer after it has been initiated?
It depends on the transfer type and its status. Some transfers, like instant transfers within Ecobank, might not be cancellable once initiated. Contact Ecobank customer care for assistance if you need to cancel a transfer.
10. Is it safe to transfer money using Ecobank’s digital platforms?
Yes, Ecobank employs robust security measures like encryption and two-factor authentication to protect your transactions. However, it’s crucial to follow good security practices and avoid sharing your login credentials or personal information with anyone.
